How to get the clue increment in the short video era? Project Stars, get to know it.

Control the new amount and circulate new infrastructure. At present, the short video live broadcast platform has become the largest content consumption carrier in the era of mobile Internet, and it is the core channel for users to obtain information, which has a great influence on users’ car purchase decisions and is more advanced. For many car manufacturers and dealers, how to deepen the value on the short video live broadcast platform is no longer a new topic, and how to continuously gain clues on the short video platform is the focus of their attention.
In order to help more auto dealers complete the new media infrastructure and start the positional operation on the Aauto Quicker platform, on November 14th, at the 2023 China Auto Circulation Industry Development Forum, Aauto Quicker Auto and china automobile dealers association jointly released the "Star Plan" to help more partners tap the growth dividend of the auto industry and jointly create new circulation infrastructure.
According to Wang Qiufeng, the head of Aauto Quicker’s automobile business, the Star Project will cover nearly 100 cities in six regions of China, and Aauto Quicker will open 10,000 free dealer support places to help dealers grow rapidly on the Aauto Quicker platform by means of cash incentives and traffic support.
Aauto Quicker has become a clue for car companies to operate the blue ocean.
Where does the clue increment come from? The energy of Aauto Quicker platform should not be underestimated. Wang Qiufeng showed a set of data. The daily active users of the Aauto Quicker platform have reached 376 million, of which the cumulative number of car interest base users has reached 200 million; Secondly, the daily average number of users watching live car broadcasts in Aauto Quicker has exceeded 50 million. At the same time, nearly 5 million users will search for car-related content on the Aauto Quicker platform every day, and the high-intention business opportunities such as capital retention, consultation and comment by users exceed 6 million per month. Aauto Quicker has become a clue that car companies can’t be ignored to operate the blue ocean, where there is a huge amount of potential objects of car consumption.
In this blue sea, there is a huge bonus to be tapped. It can be roughly divided into three aspects: demographic dividend, clue dividend and operating dividend.
The so-called "demographic dividend" is reflected in Aauto Quicker’s penetration advantage for people in new-tier cities. At present, the total number of users in Aauto Quicker’s new-line cities exceeds 238 million, and the coverage of users in third-line and below new-line cities reaches 44.3%. At the same time, compared with other platforms of the same type, the exclusive population value of Aauto Quicker continues to stand out, and the coincidence rate of users has reached a new low in 23 years.
On the Aauto Quicker platform, the total amount of original clues and high-potential business opportunities is also rising continuously, reflecting the huge demand and purchasing power of Aauto Quicker users, and the clue bonus is being further released.
At present, the matrix operation of Aauto Quicker dealers is still in the development period of dividends. However, the dealer partners who settled in early have achieved certain business growth. Through scientific matrix management, they have achieved a steady increase in the number of leads and reduced the cost of obtaining customers. It can be said that during the dividend period, the earlier you invest, the stronger your business ability and the greater your clue income.
Three Incentive Policies Help Dealer Matrix Management
For car dealers, the infrastructure in the offline circulation field is offline site selection and decoration, store management, personnel performance, etc., while the new infrastructure on the line needs a completely different capability model, which includes the ability to make short videos, live broadcast, streaming, and interact with users. The acquisition of these capabilities requires not only the careful work of automobile dealers, but also the support and encouragement of the platform.
Considering the practical problems such as the pressure of new media operation and the shortage of manpower for automobile dealers, Aauto Quicker has launched three support policies to help dealers quickly establish the basic pattern of matrix operation in Aauto Quicker.
In the construction of brand official number, Aauto Quicker provides comprehensive operation services. Provide comprehensive and systematic solutions from account maintenance, short video production, to live broadcast operation. At the same time, Aauto Quicker will provide a series of long-term escort services such as directional traffic support, targeted training for flow-casting personnel, account operation guidance, traffic monitoring, and stage resumption summary. There is also the continuous incubation of dealer KOC benchmark accounts, from content operation to personnel planning, and then to account diagnosis for systematic planning and continuous tracking.
It is worth mentioning that Aauto Quicker’s traffic upgrade in automobile marketing has been iterated from the stage of 1.0, which is only aimed at brand exposure and CPM sales mode to the stage of 3.0. It is understood that in the 3.0 stage, Aauto Quicker platform can help dealers to better optimize the crowd acquisition model and acquire customers accurately at low cost by analyzing the characteristics of the automobile industry. At the same time, with clues as the core bidding target, dealers can control the front-end consumption more flexibly and achieve a high cost-effectiveness ratio.
The product that came into being in the 3.0 stage, Aauto Quicker Automobile Dealer Matrix One-stop Management Platform-Tanchetong, has been upgraded and launched.
Tanchetong mainly helps dealers from traffic to positional management, and deeply penetrates every detail of operation. According to the relevant information released by Aauto Quicker, the core practical application of Tanchetong is mainly reflected in "three managements"-one is account management, and Aauto Quicker platform can help dealers to aggregate the business data of all accounts, and at the same time, with the help of the platform, real-time traffic monitoring can be carried out for single account live/short video works; The second is the management of business opportunities. The background of the car probe can help dealers manage users’ private messages, interactions, comments and other behaviors, and at the same time do effective and timely follow-up after the clues are retained; Another is traffic management. Advertisers can recharge their matrix wallets, dealer groups can distribute traffic to stores, and stores can distribute traffic to anchors, thus realizing the functions of matrix distribution and proxy investment of traffic.
Fanxing plan helps Wanjia dealers complete new infrastructure.
If in the past, the assessment of dealers’ stores was based on store management, personnel management, follow-up efficiency and customer visits, then today’s dealers should not only decorate new media stores, shoot short videos, sell cars live, interact, but also know how to invest and live … New media, new channels and dealers’ ability require rapid iteration and seize opportunities in order to survive in the red sea, the most popular automobile market.
In order to better help dealers to quickly complete the infrastructure construction on the Aauto Quicker platform, Aauto Quicker Automobile and china automobile dealers association jointly released the "Star Plan" to accelerate the opening of Aauto Quicker’s positional operation for dealers, and gain clues and growth.
Stars are the bright stars that Aauto Quicker hopes dealers can become the automobile ecology in Aauto Quicker. It is understood that the "Star Project" includes four stages:
The first stage is the cloud classroom. Aauto Quicker will invite Wanjiamen to participate in the online teaching of systematic courses online, and provide centralized and systematic training and guidance on the topics that dealers are most concerned about in the daily operation of Aauto Quicker platform matrix;
In the second stage, it is an open class. Aauto Quicker will land in six automobile regions across the country, and open 12 rounds of open training classes offline. In combination with the pain points and difficulties encountered in localized operation, it will output targeted special training courses, and at the same time, it will invite experts from china automobile dealers association to participate and truly solve the problems encountered in daily matrix operation;
The third stage is community running. Aauto Quicker will build a private community, invite Aauto Quicker Auto’s operation experts to settle in, answer the puzzles and problems encountered in daily operation and maintenance online, and escort the actual combat;
The fourth stage is the sprint spree. China automobile dealers association, together with Aauto Quicker, will send a sprint spree to 10,000 dealers, covering platform-specific incentives and subsidies in multiple dimensions, such as traffic, cash, car purchase, store arrival and transaction.
What is hidden under the wave of new infrastructure is new opportunities and new growth. Aauto Quicker Automobile will play the role of booster to help major dealers jointly explore the growth dividend of the automobile industry and jointly create new circulation infrastructure.
Reporting/feedback

May 1 high-speed travel will usher in "the most blocked in history"! Please keep this guide to avoid blocking.

The "May Day" holiday is approaching, and Gaode Map and the traffic management departments of many places in the country jointly released the "Travel Forecast Report for May Day Holiday in 2021". The data shows that the national high-speed congestion is expected to increase by more than 10% compared with the same period of last year during the May Day Golden Week, or it will become "the most blocked May Day in history".

The data shows that the proportion of national high-speed congestion mileage during the May Day holiday has been increasing year by year in the past four years. It is estimated that the degree of high-speed congestion during the May Day holiday in 2021 will be the highest over the years, and the increase is expected to exceed 10% compared with last year. Affected by high-speed free passage and concentrated travel demand, it is expected that there will be a high-speed outbound congestion peak on May 1 (the first day of the holiday), and the national high-speed congestion level will be at a high level from May 2 to 4, and the high-speed return congestion peak will be on May 5 (the last day of the holiday), and the high-speed road conditions will return to normal on May 6.

From the specific time period, it is estimated that the national high-speed traffic pressure will gradually increase from 14: 00 on April 30 (the day before the May Day holiday), and the congestion level will be high from 18: 00 to 21: 00. Affected by high-speed free passage, it is expected that the high-speed departure congestion peak will be from 9: 00 to 13: 00 on May 1, especially from 10: 00 to 11: 00, and the high-speed return congestion peak will be met from 15: 00 to 18: 00 on May 5. It is expected that the return congestion peak will be from 16: 00 to 17: 00.

According to the traffic big data forecast of Gaode map, during the holiday season, the expressways in Shaanxi Province that are prone to congestion and slow down are mainly some sections of G5 Jingkun Expressway, G30 Lianhuo Expressway, G65 Baomao Expressway, etc. It is recommended that car owners who drive to these sections always pay attention to the road conditions and avoid congestion in time.

As the situation of epidemic prevention and control continues to improve, the demand for public cross-city travel is also growing. According to the big data of Gaode map search, the TOP 10 cities for cross-city travel in China during May Day are mainly distributed in the southern region, and Xi ‘an is also on the list. The other popular cities are Guangzhou, Beijing, Hangzhou, Shanghai, Shenzhen, Suzhou, Dongguan, Chengdu and Foshan.

During the Golden Week of May Day, citizens are enthusiastic about traveling, and go on road trip has long been the first choice for family travel. Considering that some popular scenic spots in go on road trip have concentrated traffic and the surrounding roads are prone to congestion, it is suggested that citizens planning to travel to Xi ‘an Big Wild Goose Pagoda, Old Town of Lijiang, Chongqing Hongyadong Folk Scenery Area, Suzhou Humble Administrator’s Garden, Jinan Daming Lake and other scenic spots should make parking plans in advance, or choose taxis and public transportation.

In addition, Gaode taxi big data predicts that April 30 and May 1 will become the peak days for taxis. From 12 noon on April 30, the demand for taxis in various places began to rise gradually, reaching the peak of the whole day around 18-19. In order to allow passengers to get a taxi faster on peak days, the Gaode Taxi Commission-free Alliance will provide 36 hours of commission-free service for drivers and encourage drivers to get out during the May Day holiday.

(Xi’ an Newspaper All-Media Reporter Feng Xiaorui Wang He)

Reporting/feedback

Wanda plaza, why are you driving less and less?

Wang Jianlin’s Wanda has been a bit "troublesome" recently.

On the one hand, wanda plaza all over the country is constantly "selling", and on the other hand, it has been "debt collection" by Yonghui and Suning. In particular, Wanda Commercial Management’s trump card asset, wanda plaza, began to decrease.

First, the opening speed slows down, or the annual target cannot be achieved.

Under the dual pressure of listing and debt, Wanda Commercial Management has slowed down its expansion.

Before 2023, Wanda maintained the opening speed of at least 40+ commercial projects every year: in 2016, a total of 56 were opened, including 20 light assets; 50 seats opened in 2017; 52 seats opened in 2018; 41 seats opened in 2019; 45 seats will be opened in 2020; 51 seats were opened in 2021; 55 buildings were opened in 2022.

However, since 2023, Wanda’s listing pressure has increased and it is facing a huge "gambling agreement crisis". Although Wanda has already started to go to real estate, which has eased the pressure on development funds and expanded the market scale by light asset export management, it has also begun to reduce the market supply.

In 2023, Wanda opened 29 new commercial projects in China, including 28 wanda plaza and 1 Wanda Mao. In 2023, Wanda sold at least 9 wanda plaza.

In 2024, according to the statistics of Lianshang.com at the beginning of the year, it is estimated that 32 wanda plaza projects will be opened throughout the year, and the expansion speed will slow down. In fact, since 2023, Wanda has not disclosed its annual opening target. So, what is the situation completed this year?

According to the latest statistics of lianshang. com, by the end of October, there were 11 wanda plaza businesses in China. According to the plan, 11 wanda plaza will be opened in November and December.. It is estimated that the number of opening businesses in the whole year will be around 27, which will not only fail to meet the statistics at the beginning of the year, but may also set a lower opening volume than in 2023.

In the pre-opening table at the beginning of the yearhorseWanda plaza in Anshan County, Fenghua wanda plaza in Huzhou, wanda plaza in Hangu, Tianjin and wanda plaza in Lianjiang, Zhanjiang.There is no news about the progress of the project at present.Wanda plaza, the south city of Lishui, has become the future city of Lishui., which opened in August this year.

Wanda plaza, Qianjiang, Hubei and wanda plaza, Linping, Hangzhou were originally scheduled to open in October, but it is likely to be postponed until the end of the year.

In addition, two projects, Xiangyang Xiangzhou wanda plaza and Wenzhou Ruian wanda plaza, are scheduled to open at the end of the year, but there is no exact latest news at present, and it is not known whether they can open on time. Originally scheduled to open on National DayLu ‘an Yu ‘an wanda plazaIt has been confirmed that it will be postponed until 2025.

However, Wanda is still the largest commercial real estate management company in China.

According to the "TOP100 Shopping Center Enterprises in China in 2023" published by CCFA in June this year, by June 30, 2024, Wanda Commercial Management had 497 shopping centers (wanda plaza) with a total construction area of 68.98 million ㎡.

Wanda Commercial Management achieved an operating income of 52.325 billion yuan in 2023, a year-on-year increase of 6.11%; The net profit was 8.511 billion yuan, a year-on-year decrease of 31.9%.

Second, at least 30 wanda plaza have been sold.

Wang Jianlin mentioned at Wanda’s 2024 annual meeting that one of the tasks in 2024 is to reduce costs and increase efficiency.

In 2024, wanda plaza was frequently sold.

According to the statistics of Lianshang.com, from May 2023 to now, there have been at least 30 wanda plaza in China.(including Nanjing Wanda Mao)Be sold and renamed. Many of them are light asset projects, such as Hepu wanda plaza in Beihai changed its name to Hepu Commercial Center, Midea wanda plaza in Shunde, Foshan changed its name to Yueran Plaza in Shunde, Fengcheng wanda plaza changed its name to Hengtong Plaza in Fengcheng, Baihuting wanda plaza in Fuzhou changed its name to Jixiang Tiandi, and Fuzhou Gaoxin wanda plaza changed its name to Xianghe Tiandi.

Since 2024, the number of sales has reached 21. Recently, Wanda also sold Nanjing Wanda Mao, which is the first time to sell Wanda Mao products.

Nanjing Wanda Mao opened on June 1, 2018, gathering 228 merchants, including 9 major stores such as Wanda Studios, Wanda Baby King, Yonghui Supermarket and Decathlon. On the first day of opening, the passenger flow exceeded 260,000.

However, in September this year, Nanjing Wanda Mao Investment Co., Ltd. experienced industrial and commercial changes, and Dalian Wanda Commercial Management Group Co., Ltd. withdrew from the ranks of shareholders and added Kunhua.(Tianjin)Equity investment partnership(limited partnership)As a shareholder and wholly owned, at the same time, many key personnel have also changed. So far, Nanjing Wandamao is owned by new china life insurance co Co., Ltd. and CICC Capital Operation Co., Ltd. with 99.99% and 0.01% respectively.

According to the data, Nanjing Wanda Mao, which is mainly involved in the transfer of assets, is Wanda’s first large-scale cultural tourism project in Nanjing, with a total investment of 40 billion yuan and a total construction area of about 307,000 square meters.

At the same time, the first wanda plaza in Chengdu was also sold in October, which is still a masterpiece leading Wanda’s third-generation commercial complex.

Chengdu Wanda Commercial Plaza Investment Co., Ltd. suddenly changed its business, and Dalian Wanda Commercial Management Group, the original shareholder, withdrew and was replaced by Kun Hua.(Tianjin)Equity investment partnership(limited partnership)Sole proprietorship. Like Nanjing Wanda Mao, the boss behind this private equity fund is still New China Life Insurance with the background of central enterprises.

Chengdu Wanda Commercial Plaza Investment Co., Ltd. registered in Jinhua Road, Jinjiang District, Chengdu, and its Chengdu Jinhua wanda plaza opened at the end of 2007, with a commercial area of 180,000 ㎡, including 400,000 ㎡ apartments and office buildings. It is the first Wanda large-scale complex in Chengdu.

According to industry insiders, Lianshang. com revealed that the heavy assets businesses held by Wanda are all on the shelves, waiting for buyers.

Third, Yonghui and Suning "creditors" came to the door

In the past, investors who believed in Wang Jianlin were also looking for "debt" at any time.

The attack of "creditors" began in Yonghui.

On October 10, Yonghui Supermarket announced that the company had previously sent to Dalian Yujin Trading Co., Ltd.(referred to as "Dalian Yujin")The shares held by Wanda Commercial Management were sold, and the transfer price was about 4.53 billion yuan, which was paid by Dalian Yujin in eight installments. However, Dalian Yujin did not pay RMB 300 million for the fourth equity transfer before September 30 this year as agreed, which constituted a breach of contract.

Therefore, Yonghui Supermarket decided to send a notice of accelerated maturity to Dalian Yujin and the guarantors Wang Jianlin, Sun Xishuang and Dalian Yifang Group, demanding immediate payment and assuming joint and several liability for guarantee. It is worth mentioning that Sun Xishuang, the actual controller of Dalian, is a good friend of Wang Jianlin for many years.

On the evening of October 22nd, an arbitration announcement issued by ST Tesco showed that Suning.cn requested to award Dalian Wanda Group Co., Ltd. a share repurchase payment of 5.04 billion yuan to Suning.cn Group Co., Ltd. and its subsidiary Suning International Group Co., Ltd.

At the same time, it is requested that Wanda Commercial Management be jointly and severally liable for the above payment obligations of Wanda Group. At present, this arbitration request has been accepted by China International Economic and Trade Arbitration Commission.

Suning.cn believes that Wanda Group and Wanda Commercial Management violated the provisions of the Strategic Cooperation Agreement and triggered the share repurchase clause in the Strategic Cooperation Agreement. Wanda Group and Wanda Commercial Management refused to correct and delay the share repurchase, so based on the actual situation, they applied to Trade Zhong for a ruling according to the provisions of the Strategic Cooperation Agreement, requesting that Wanda Group and Wanda Commercial Management buy back some shares and pay the corresponding share repurchase money.

The "contradiction" between Suning and Wanda comes from Wanda’s listing gambling agreement.

In 2016, Wanda Commercial Management, which was also called Wanda Commercial at that time, chose privatization. According to the Wanda Commercial Privatization Project Book circulated at that time, the agreement signed by Wanda Commercial and investors stipulated that Wanda Commercial planned to be listed on the mainland main board market before August 31, 2018.If it fails, Dalian Wanda Group will buy back all the shares and pay 12% and 10% simple interest to overseas and domestic investors respectively.

However, Wanda’ s listing failed to meet expectations, and it was re-organized in 2018.Tencent, Suning.cn, JD.COM Group and Sunac China injected capital into Wanda again.Among them, Suning.cn contributed about 9.5 billion yuan, and Suning International held 4.02% of Wanda Commercial Management.

The details of the Strategic Cooperation Agreement have not been made public in the market, but there is clear insider information that all parties have agreed that Wanda should complete the listing before October 31, 2023. If the conditions are not met, Wanda should pay the repurchase money to investors.

However, it is not clear whether this provision really exists. Therefore, after the incident that Suning directly asked Wanda for the buyback money, it was also reported that an "insider close to Wanda" said that according to the investment agreement signed by both parties, Suning’s reason for asking Wanda to buy back the shares could not be established, and Wanda did not have the so-called breach of contract.

Obviously, the focus of the debate between the two sides is whether there is an "equity repurchase clause". However, no matter what the truth is, the pressure on Wanda Commercial Management is only a lot more.

[Going to the Grassroots in the New Year] Hao Jiping, member of Chinese People’s Political Consultative Conference: The quality of the proposal is the lifeline of performing his duties.

  [Going to the Grass-roots Level in the Spring Festival and Performing the Duty of Delegates]

  Just after the Spring Festival, although the school has not started, Hao Jiping, member of Chinese People’s Political Consultative Conference and vice president of Xi ‘an University of Architecture and Technology, is busy. The two sessions of the National People’s Congress are just around the corner. He not only combed and summarized his experience in performing his duties in the past year, but also kept thinking, brewing and perfecting this year’s proposal.

  "I have gained a lot." Hao Jiping summed up his performance as a member of Chinese People’s Political Consultative Conference in the past year.

  At the two sessions last year, Hao Jiping submitted six proposals around his major and work, not only about promoting steel structure buildings, but also about improving the evaluation criteria of scientific research achievements. In July, he submitted a biweekly forum for Chinese People’s Political Consultative Conference on "Standardizing the soil pollution remediation industry and preventing the PPP model from increasing government debt". In August, as a member of Chinese People’s Political Consultative Conference, he was hired by the Ministry of Public Security as one of the 110 supervisors of Party style, political style and police style in China, and then made more than 10 suggestions on traffic problems in Xi ‘an. In September, Chinese People’s Political Consultative Conference accompanied a delegation of Shaanxi Provincial Committee members to inspect the implementation of the "Thirteenth Five-Year Plan" major projects in Shaanxi. In October, I participated in the inspection of Shaanxi letters and visits by the Central Letters and Visits Inspector Group … …

  Hao Jiping was deeply impressed by his visit to Shaanxi’s "Thirteenth Five-Year Major Project Implementation". In just one week, he visited the intercity rail transit project from Xi ‘an North Station to Xi ‘an Airport and the construction of Yinxi high-speed rail project, the reconstruction and expansion project of Shaanxi History Museum, the protection project of Chang ‘an site in Han Dynasty, the reconstruction and expansion project of Xi ‘an Beilin Museum, the large aircraft project of aviation industry Xi ‘an Aircraft Industry Group Co., Ltd. and Shaanxi Automobile Holding Group Co., Ltd.

  "Although I am in Xi ‘an, I used to have limited knowledge of such projects around me. This time, every time I went with the group, I was excited and deeply proud of the achievements China has made in the 40 years of reform and opening up. " Hao Jiping said that through a series of solid investigations and investigations, he suggested increasing the research and development of key technologies of modern industry, especially changing and improving the key links of current research and development topics, such as topic selection, project establishment, inspection and acceptance, attaching great importance to the transformation of scientific research achievements, and earnestly strengthening the leadership over the transformation of scientific research achievements.

  What is the most important duty and mission of Commissioner Chinese People’s Political Consultative Conference? "Come up with a proposal that can truly reflect the voice of the masses." Hao Jiping believes that the quality of the proposal is the lifeline of his performance.

  "This is what I think and do all the time." Hao Jiping said that Committee member Chinese People’s Political Consultative Conference’s performance of duties permeates all aspects of his work, and the information collected at any time and place may become a part of his proposal. He said that the teachers of Xi ‘an University of Architecture and Technology are also willing to give him advice. "I will also collect social conditions, public opinions and proposals through the United Front Work Department of the school, the school office and the community."

  Cherishing the quality of the proposal, Hao Jiping set his own performance requirements — — "No research, no speech". He hopes that through full investigation, he can listen to the voices of the grassroots and make the suggestions well-founded. Therefore, the proposals submitted by Hao Jiping are all in the field of architecture and education that he has been deeply involved in for many years. "Members should not only write proposals from a personal point of view, but also pay attention to social conditions and public opinion, listen to the voices of ordinary people, and collect and sort out information to write proposals in combination with their own experience in the field of work." Hao Jiping said.

  As the vice chairman of Shaanxi Provincial Committee of NLD and the president of china construction metal structure association, during his tenure as a member of the 12th Chinese People’s Political Consultative Conference Committee, he researched and completed the Proposal on Improving the Quality of Postgraduate Education in China, which comprehensively and systematically analyzed and summarized the problems existing in postgraduate enrollment. He believed that under the current national unified examination mode, the talent selection mechanism was too rigid, and the cost and risk of examination organization were high, which was not conducive to the selection of outstanding talents with innovative comprehensive quality potential in colleges and universities. Therefore, he called for the reform of postgraduate enrollment methods and the implementation of independent enrollment in colleges and universities under the application assessment system. The proposal was compiled by the Shaanxi Provincial Committee of the NLD and the Central Committee of the NLD, submitted to the Chinese People’s Political Consultative Conference Conference, and was rated as an excellent proposal of the 12th National Committee of the Chinese People’s Political Consultative Conference.

  Regarding this year’s proposal of the two sessions, Hao Jiping told reporters that he still pays attention to education, undergraduate education and personnel training, and how Chinese colleges and universities can cultivate socialist builders and successors with all-round development in morality, intelligence, beauty and labor.

  Reporter’s notes

  Only by solid research can we find the real problem.

  In the process of being interviewed by reporters, the word that Committee member Hao Jiping said the most was "investigation".

  He said that only through solid investigation and study can we find the real problems and find out the causal relationship behind complex things. A series of investigation and research activities last year made him more and more aware of the importance of research. Hao Jiping said: "Some big projects and projects that attract worldwide attention are close at hand, but without in-depth investigation, it is impossible to have a systematic and all-round understanding and understanding. If you don’t understand, how can you know, not to mention valuable suggestions. "

  Without understanding, it is also difficult to have an objective evaluation. After participating in the inspection of Shaanxi’s letters and visits by the Central Letters and Visits Inspectorate, Hao Jiping found that the strictness and seriousness of the inspector’s work far exceeded his imagination. "They don’t shy away from problems, they don’t shy away from problems, they are real swords and guns, and they go straight and straight, that is, they want to solve practical problems and do practical things for the people."

  Undoubtedly, investigation and study are the foundation of seeking something and the way to accomplish it. Only by going to the front line to investigate and obtain first-hand information can we think about what the people think, worry about what the people are anxious, and solve the most direct and realistic interests that the people are most concerned about. It can be said that as long as you work hard, a convincing and high-quality proposal will be born.

  In-depth and meticulous investigation is the basis and premise of becoming a qualified member of Chinese People’s Political Consultative Conference. However, there are many questions about how to use the survey results and from what angle to understand them. "An excellent proposal can’t be confined to one store and one household. Committee member Chinese People’s Political Consultative Conference must consider the issue from the overall situation of the country and stand on the macro level in order to put forward suggestions that really benefit the country and the people."

   (Reporter Jin Haotian)

These 15 kinds of animals can be called "living fossils" of animals!

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The news of Youth Science Pictorial is called "living fossil" because other species similar to this creature only exist in fossils, and there are no other existing similar species. "Living fossil" creatures have survived major extinction events and retained their original characteristics. The following 15 kinds of animals can all be called "living fossils"!

earth pig

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The aardvark, also known as the African anteater, is a burrowing animal that moves at night, and it is also the only animal in the Cladocera. From a genetic point of view, the aardvark can be called a "living fossil" because of its chromosome arrangement. Elephants can be regarded as relatives of aardvark, although the kinship is very far away.

lesser panda

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These lovely animals come from the temperate forests of the Himalayas. Although they have "panda" in their names, they have almost nothing to do with giant pandas. Their lineages are more similar to those of bears and skunks, weasels and raccoons, but they do belong to a separate species. If you have to ask what it has to do with giant pandas, it may be that they all like to eat bamboo, but there is no evolutionary relationship.

Beaked-headed lizard

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Wedge-toothed lizard, two lizard-like animals, is the only representative of the remains of coracoids that appeared in the early Triassic, and is called "living fossil". It is the only surviving reptile of the beak leader. Only found in some small islands in New Zealand.

nautilus

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Nautilus is a marine mollusk, which has experienced hundreds of millions of years of evolution on the earth, but its shape and habits have changed little. It is called "living fossil" in the ocean and has high value in studying biological evolution and paleontology.

Purple frog

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Purple frog is a kind of frog with purple body. It belongs to a frog that only exists in Seychelles. Its mouth is very similar to that of a pig, and it spends most of the year underground at a depth of 4 meters. This frog belongs to a branch of a special frog that lived in the ancient dinosaur period. Purple frogs were only discovered in India in 2003 because they live underground, and they only appear for two weeks in the rainy season, and they have been living invisibly at other times.

platypus

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The platypus is one of the most primitive mammals. It is an incompletely evolved mammal with very few species. It is the only animal in the same genus and one of the lowest mammals. The platypus appeared 25 million years ago and still lives in Australia. Due to the small number and distribution of platypus, no subspecies have been found yet.

Mantis shrimp

Mantis shrimp is neither a shrimp nor a mantis, and has not changed in its 400 million years of evolution. They usually appear in all kinds of beautiful colors, and are famous for their powerful pincers. They are competitive in character, so you should not provoke them easily. But they also have a gentle side. Some mantis shrimp will be monogamous and stay with their partners for 20 years. They also have the most advanced eyes in the animal kingdom, which can distinguish 12 colors and various forms of polarized light. In contrast, humans can only distinguish 3 of them.

hagfish

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These animals look like sticky eels, but many experts don’t think they are fish. In fact, some taxonomists are hesitating whether they belong to vertebrates. When blind eels are threatened, they will secrete mucus to help them escape the pursuit of natural enemies. From the evolutionary point of view, their appearance can be traced back to 330 million years ago, and they represent an important life connection between vertebrates and invertebrates.

hoatzin

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Musk pheasant is called because it has a strong musty smell in its body. The classification of this species is controversial, and it is related to both Cudraformes and Chicagoformes. Very good at climbing, the young bird’s forelimb has two claws, similar to Archaeopteryx and Confucius bird, but it is not the original character, but a special adaptation to climbing life.

koala

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Koalas, also known as koalas, are Australia’s national treasures, as well as Australia’s peculiar and precious primitive arboreal animals. But koalas are not Xiong Ke animals, and they are far apart. Xiong Ke belongs to Carnivora, while koalas belong to Marsupials. They have existed on the earth for at least 20 million years. At that time, they lived in tropical rain forests instead of eucalyptus forests as they do now.

Pignose turtle

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Pig-nosed turtle is the only species of the genus Trionychus belonging to Trionychidae. Pig-nosed turtle is a highly aquatic freshwater turtle, which lives in water all the year round except spawning, so its limbs are specialized into flippers like turtles, which is unique among freshwater turtles.

Limulus amebocyte lysate [hü u]

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Horseshoe crab is also called horseshoe crab because it looks like both shrimp and crab. Their ancestors first lived in Paleozoic shallow waters. Horseshoe crab has changed little in the past 445 million years, and it is an animal as old as trilobites.

goblin shark

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The sword-nosed shark lived in the Cretaceous period. Their appearance is very similar to that of the existing Eupatorium odoratum, so some scholars reclassified Eupatorium odoratum into the genus Eupatorium odoratum. However, most shark experts believe that they are sufficiently different to form another genus. The sword-nosed shark has a long flat kiss, sharp and tapered teeth, which is very suitable for catching fish or tearing open prey.

Elephant shrew

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Elephant shrews are named after their long elephant-like noses. They may be related to anteaters, elephants and even manatees, although they are far apart.

crocodile

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As the most widely distributed living fossil animal, crocodiles have hardly changed in the following 230 million years since dinosaurs ruled the earth.

Original title: These 15 kinds of animals can be called "living fossils" of animals!

The investigation report on the situation in Yemen is shocking: deploying child soldiers to kill innocent civilians by air strikes.

       CCTV News:On the 3rd, the investigation team sent by the United Nations to Yemen released an investigation report on the situation in Yemen in Geneva. The report points out that the United States, Britain and France may all be involved in war crimes in Yemen — — Because these countries provide weapons, intelligence and logistical support to the "multinational Coalition forces" led by Saudi Arabia.

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       According to reports, UN investigators have compiled a confidential list of suspects who may be involved in international war crimes. The data comes from their latest report on the conflict between the "multinational Coalition forces" and the Houthi armed forces in Yemen for four and a half years.

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       The report also accused the "multinational Coalition forces" of killing innocent civilians in Yemen by air strikes and deliberately not providing food to Yemenis facing famine; The Houthi armed forces were accused of shelling the city, deploying child soldiers and launching a siege war.

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       In September 2014, Houthi armed forces in Yemen seized the capital Sana ‘a, forcing President Hadi to take refuge in Saudi Arabia. In March 2015, the "Multinational Coalition Forces" led by Saudi Arabia launched military operations against Houthi armed forces — — The conflict in Yemen has escalated.

The "14th Five-Year Plan and 2035 Vision Proposal" points out that national cultural parks such as the Great Wall, the Grand Canal, the Long March and the Yellow River should be built.

  The "14th Five-Year Plan and 2035 Vision Proposal" points out that we should inherit and carry forward Chinese excellent traditional culture, strengthen the protection, research and utilization of ancient cultural relics, strengthen the systematic protection of important cultural and natural heritage and intangible cultural heritage, strengthen the protection and inheritance of excellent traditional handicrafts of all ethnic groups, and build national cultural parks such as the Great Wall, the Grand Canal, the Long March and the Yellow River.

  中国大运河是世界文化遗产,是中国古代劳动人民在中国东部平原上创造的一项伟大的水利工程,是世界上最长的运河 ,也是世界上开凿最早、规模最大的运河。

  中国大运河是由京杭运河、隋唐运河、浙东运河三部分组成,全长2700多公里,跨越地球40多个纬度,地跨北京、天津、河北、山东、河南、安徽、江苏、浙江8个省、直辖市,通达海河、黄河、淮河、长江、钱塘江五大水系,是中国古代南北交通的大动脉,也因为运河,沿线城市才得以繁荣发展。

  在2014年6月第38届世界遗产大会上成为中国第46个世界遗产项目,包括中国8个省、直辖市,27座城市,大运河河道遗产27段,以及运河水工遗存、运河附属遗存、运河相关遗产共计58处遗产点。

  在2017年6月,习总书记给出批示:大运河是祖先留给我们的宝贵遗产,是流动的文化,要统筹保护好、传承好、利用好!

  在2019年2月,中共中央办公厅和国务院办公厅发布《大运河文化保护传承利用规划纲要》,明确了大运河文化带建设的方向、目标和任务。

  Last year, the General Offices of the General Office of the Central Committee of the CPC and the State Council issued the Construction Plan of the Great Wall, the Grand Canal and the Long March National Cultural Park. The plan proposes to focus on a series of cultural relics and cultural resources with clear themes, clear connotations and outstanding influences along the Great Wall, the Grand Canal and the Long March, vividly presenting the unique creation, values and distinctive features of Chinese culture, promoting scientific protection, generation-to-generation inheritance and rational utilization, and actively expanding ideas, innovative methods and improving mechanisms by the end of 2023.

  Held recentlyAt the Fifth Plenary Session of the 19th Central Committee, the Central Committee of the Communist Party of China’s Proposal on Formulating the 14th Five-year Plan for National Economic and Social Development and the Long-term Target for the Year 2035 was adopted. In the ninth article of the "14 th Five-Year Plan and Suggestions for Long-term Goals in 2035" — — "Prosperity and development of cultural undertakings and cultural industries, and improvement of national cultural soft power", once again put forward.Inherit and carry forward China’s excellent traditional culture, strengthen the protection, research and utilization of cultural relics and ancient books, strengthen the systematic protection of important cultural and natural heritage and intangible cultural heritage, strengthen the protection and inheritance of excellent traditional handicrafts of all ethnic groups, and build national cultural parks such as the Great Wall, the Grand Canal, the Long March and the Yellow River. “Compared with last year’s "Program", "Construction of the Yellow River National Cultural Park" has been added.

  The following are excerpts from the Tenth Five-Year Plan and Suggestions for Long-term Goals in 2035:

  The Central Committee of the Communist Party of China on the formulation of national economic and social developmentSuggestions on the 14th Five-year Plan and the Long-term Goals for 2035.

  (Adopted at the Fifth Plenary Session of the 19th Central Committee of communist party, China on October 29th, 2020)

  Nine, the prosperity and development of cultural undertakings and cultural industries, improve the national cultural soft power.

  Adhere to the guiding position of Marxism in the ideological field, strengthen cultural self-confidence, persist in leading cultural construction with socialist core values, strengthen the construction of socialist spiritual civilization, and promote the unity of meeting people’s cultural needs and strengthening people’s spiritual strength around the mission of raising flags, gathering people’s hearts, educating new people, developing culture and displaying image, and promoting the construction of a strong socialist cultural country.

  32. Improve the level of social civilization. Promote the formation of ideas, mental outlook, civilized fashion and behavior norms that meet the requirements of the new era. In-depth study and education on Socialism with Chinese characteristics Thought of the Supreme Leader in the new era will be carried out, and Marxist theoretical research and construction projects will be promoted. Promote the normalization and institutionalization of ideal and belief education, strengthen the education of party history, the history of new China, the history of reform and opening up, and the history of socialist development, strengthen the education of patriotism, collectivism, and socialism, carry forward the great spirit formed by the struggle of the party and the people in various historical periods, promote the construction of civic morality, implement the civilization creation project, and expand the construction of a civilized practice center in the new era. Improve the volunteer service system and extensively carry out volunteer service care actions. Carry forward the culture of honesty and promote the construction of honesty and credit. Advocate hard work, thrift, and carry out publicity and education with the theme of creating happiness through labor. Strengthen the construction of family, family education and family style. Strengthen the construction of network civilization and develop a positive and healthy network culture.

  33. Improve the level of public cultural services. We will fully prosper the press and publication, radio, film and television, literature and art, philosophy and social sciences. We will implement the project to improve the quality of literary and artistic works, strengthen the creation and production of realistic themes, and constantly introduce literary and artistic products that reflect the new atmosphere of the times and eulogize the new creation of the people. Promote the deep integration of media, implement the all-media communication project, strengthen the new mainstream media, and make good use of the county-level media integration center. We will promote the integration of urban and rural public cultural service systems, innovatively implement the project of benefiting the people through culture, extensively carry out mass cultural activities, and promote the digital construction of public culture. We will strengthen the construction of major national cultural facilities and cultural projects, and promote projects such as the National Edition Pavilion, the National Document Repository, and Smart Radio and Television.Inherit and carry forward China’s excellent traditional culture, strengthen the protection, research and utilization of cultural relics and ancient books, strengthen the systematic protection of important cultural and natural heritage and intangible cultural heritage, strengthen the protection and inheritance of excellent traditional handicrafts of all ethnic groups, and build national cultural parks such as the Great Wall, the Grand Canal, the Long March and the Yellow River.Carry out extensive national fitness campaigns to enhance people’s physical fitness. Prepare for the Beijing Winter Olympics and Paralympic Winter Games.

  34. Improve the modern cultural industry system. Adhere to the social benefits in the first place, social benefits and economic benefits are unified, deepen the reform of cultural system, improve cultural industry planning and policies, strengthen the construction of cultural market system, and expand the supply of high-quality cultural products. Implement the digital strategy of cultural industry and accelerate the development of new cultural enterprises, cultural formats and cultural consumption patterns. Standardize the development of cultural industrial parks and promote the construction of regional cultural industrial belts. Promote the integration of culture and tourism, build a number of world-class tourist attractions and resorts with rich cultural heritage, build a number of national-level tourist and leisure cities and blocks with distinctive cultural characteristics, and develop red tourism and rural tourism. Focusing on telling the story of China, we will innovate and promote international communication, and strengthen foreign cultural exchanges and multi-level civilized dialogues.

[Dragon Boat Festival Science Popularization] The fragrant leaves are used for dragon boat races, and the Dragon Boat Festival is healthy and dynamic.

Wish you peace and health on Dragon Boat Festival

The fifth day of the fifth lunar month is the traditional Chinese folk festival Dragon Boat Festival. Dragon Boat Festival is not only called Duanwu and Duanyang, but also has many nice nicknames, such as Noon Festival, Chongwu Festival, May Festival and Bathing Orchid Festival.

In addition to eating zongzi and racing dragon boats, the Dragon Boat Festival is also a big festival for the whole people to prevent diseases, avoid plague and drive away drugs, and pray for health and longevity. It is commonly known as the "Health Festival". To this end, the Dragon Boat Festival health also has some special stress.

Have a light diet, strengthen spleen and stomach.

Zongzi is a traditional food during the Dragon Boat Festival. Eating Zongzi can be balanced in lightness and clear in balance. It is indeed a timely tonic and dietotherapy recipe, and it is the best health food around the Dragon Boat Festival.

Traditional Chinese medicine believes that glutinous rice is sweet and flat, and has the functions of invigorating qi and spleen, appetizing and promoting digestion. As far as the ingredients of zongzi are concerned, it also has a good health care function. For example, jujube, adzuki bean, mung bean, etc. have the effects of enriching blood, calming nerves, diuresis and detoxification. It is worth mentioning that the leaves used to wrap zongzi are more exquisite. Reed leaves are mostly used in the north, and bamboo leaves or lotus leaves are mostly used in the south. These leaves have good medicinal functions. Reed leaves can clear away heat and promote fluid production, remove troubles and quench thirst; Bamboo leaves can clear away heat, relieve annoyance, induce diuresis and detoxify; Lotus leaves can clear away heat, promote diuresis, and soothe the stomach. However, everything is in moderation. If you eat too much zongzi during the Dragon Boat Festival, it will be detrimental to digestion, hinder the ascending and descending of the spleen and stomach, and lead to constipation, bloating and other symptoms.

Moderate exercise can strengthen the body.

To celebrate the Dragon Boat Festival, sports and entertainment activities are undoubtedly an important content.

Traditional sports during the Dragon Boat Festival, such as dragon boat race, duck grabbing in water, hiking and mountaineering, are all good recreational and fitness activities. Moderate aerobic exercise, sweating, can achieve internal and external access, balance between yin and yang, and strengthen the body; However, excessive exercise will cause physical injury, gas consumption, fatigue, dryness and heat, which is harmful to health.

Epidemic prevention and disease elimination, plague prevention and exorcism

Since the Dragon Boat Festival, there has been a folk custom of "hanging Ai people, wearing Ai Hu, drinking Ai wine, eating Ai cake and smoking Ai Ye". Wormwood is a kind of medicinal plant, which is bitter in taste, slightly warm and nontoxic, and has the functions of warming qi and blood, expelling cold and dampness, and fragrant and avoiding filth. During the Dragon Boat Festival, the air is humid, and the fragrant and fresh Folium Artemisiae Argyi can get rid of poisonous gas, remove pollution, purify the air, keep the room clean and sanitary, and play the role of disinfection and epidemic prevention, expelling plague and evil spirits. In addition, Chinese herbal medicines commonly used in the Dragon Boat Festival include Acorus calamus, Artemisia annua, citronella, pomelo leaves, etc. After being decocted in water, they can be used as tea or soaked in wine, all of which have good health care effects.

After the Dragon Boat Festival, the damp heat gradually increased, various fungi and bacteria proliferated, and dermatoses such as dermatitis, eczema and tinea of hands and feet began to occur frequently. Mixing herbs such as Acorus calamus, Artemisia argyi and Eupatorium odoratum, decocting in water and taking a bath can prevent these dermatoses.

Empathy and cultivation, mental adjustment and fitness

Dragon Boat Festival is a time when the sun is rising in a year. The weather is stuffy, and modern people are under great work pressure, which is easy to cause boredom and depression. People’s emotional changes will affect the function of zang-fu organs, and also lead to mental illness. As the Huangdi Neijing said, "Anger hurts the liver, likes to be sad, thinks about hurting the spleen, grieves the lungs and fears hurting the kidney". Generally speaking, if you keep healthy in summer, your mind should be calm, calm and cool, and you don’t have too many distractions, your behavior will not be anxious.

In this season, you can enjoy flowers, birds, insects and stones in your spare time, appreciate calligraphy and music to empathize and maintain a good mood; You may wish to face the things around you with an open mind and a smile, then "the righteousness stays inside, and the evil can’t be done"; At the same time, we should pay attention to going to bed early and getting up early, so as to avoid damaging body fluids and consuming fluids. If there is vaginal fluid, there will be no yang dryness, and the body will be balanced with yin and yang, so there will be no worry about annoying heat and bone steaming hot flashes.

During the Dragon Boat Festival, pay attention to diet, exercise properly, keep a good mood and use wormwood properly to dispel filth with fragrance, avoid plague and exorcise evil spirits, so that you can stay away from diseases and enjoy the beauty of the seasons.

Expert introduction: Zhou Bingduo

Deputy Director of Gastroenterology, Yueyang Hospital

Deputy director of medical doctor, tutor of master students, associate professor

Postdoctoral fellow at Mayo Clinic, USA, the first batch of "National Innovative Talents of Traditional Chinese Medicine", the first "Shanghai Xinglin Rising Star" and the first batch of "Xinglin Inherited Talents of Shanghai University of Traditional Chinese Medicine". He is also the vice chairman of the Youth Committee of Spleen and Stomach Diseases Branch of Chinese Medicine Association, the standing committee member of china association of traditional chinese medicine Digestive Diseases Drug Research Committee, the standing committee member of Spleen and Stomach Diseases Branch of Chinese Ethnic Medicine Association, and the standing committee member and secretary of Spleen and Stomach Diseases Branch of Shanghai Chinese Medicine Association. He presided over 2 national natural science foundations, 3 scientific research projects of Shanghai Science and Technology Commission, published nearly 30 papers, and won the first prize of Shanghai Science and Technology Award for Traditional Chinese Medicine.

Good at: diagnosis and treatment of digestive system diseases such as gastroesophageal reflux disease, chronic gastritis, pancreatic disease, etc.

Special clinic: Saturday afternoon (Dabaishu General Hospital)

Expert clinic: Monday afternoon and Thursday afternoon (Dabaishu General Hospital)

Gastroesophageal reflux disease specialist clinic: Tuesday morning (Dabaishu General Hospital)

The QR code of the official WeChat subscription number of Yueyang Hospital of Integrated Traditional Chinese and Western Medicine affiliated to Shanghai University of Traditional Chinese Medicine, welcome to scan the code!

Original title: "[Dragon Boat Festival Science Popularization] Dragon Boat Race with fragrant leaves, keeping healthy and moving during the Dragon Boat Festival"

Read the original text

Shanghai Consumer Protection Committee announced the top ten complaints in 2020 involving long-term rental apartments.

  On the 11th, the reporter learned from the Shanghai Consumer Protection Committee that it disclosed ten typical problems of consumer complaints in 2020, including social hot issues such as home appliance repair, low-price trap and live broadcast.

  First, unscrupulous merchants counterfeit home appliance brand official website, and consumers are charged high maintenance fees.

  Consumers are generally used to inquiring about the maintenance telephone number and official website of brand household appliances on the Internet, but it is easy to find some fake brand official website whose domain name and brand name are very similar in online search. Once you call the page to ask for home maintenance, you will be charged a high maintenance fee.

  Shanghai Consumer Protection Committee:Relevant Internet companies, especially online platforms, should strengthen the audit of the promoted projects, strictly implement the main responsibility of enterprises, and actively explore the fair mechanism of replacing bidding ranking with integrity. At the same time, consumers are also reminded: First, check whether the website is publicized by ICP, and check the relevant ICP filing information through the Ministry of Industry and Information Technology to identify whether it is a regular website; Second, when inquiring about home appliance repair enterprises, you can log in to the column of "Consumer Protection Committee Helps You" in "www.315.sh.cn" of Consumer Protection Committee in official website; The third is to verify the identity information of on-site service personnel before maintenance, and clarify the specific charging items and service standards; After maintenance, ask for documents and formal invoices in time.

  Second, the low-cost experience is tempted to enter the game, and consumers encounter many routines.

  Some merchants sell and display related services to consumers on short video platforms by making exquisite videos, and attract consumers at low prices. Once the consumer contacts the merchant, the other party first asks the consumer to pay a very low price, then increases the price layer by layer, and finally charges the consumer a high fee. This kind of low-cost experience routine is more prominent in many service fields such as photography and moving.

  Shanghai Consumer Protection Committee:business operatorOperate in good faith according to law, abide by business ethics and assume social responsibilities;Related industriesStrengthen self-regulation and self-restraint, and work hard for the long-term stable and sustainable development of the industry;Related short video platformStrictly review the advertisements in the businesses, and set up convenient consumer feedback channels to regularly clean up illegal businesses. At the same time, it also reminds consumers to keep a clear head about low-price sales, rationally consume according to their own consumption power, and timely report to the Consumer Protection Committee or the administrative department about the situation of merchants’ induced and routine consumption afterwards.

  Third, the live broadcast of goods is mixed, and the norms are strengthened first to help consumers protect.

  Nowadays, live broadcast with goods is very common, and low price has become the biggest selling point to attract consumers in live broadcast rooms. The live broadcast of goods is mixed, and cheap and good quality is also likely to be a gimmick.

  Shanghai Consumer Protection Committee:Remind consumers: First, choose a platform with large scale and high credibility, and carefully check the publicity information of merchants who have settled in the platform as sellers; Second, don’t blindly believe the anchor’s propaganda commitment, avoid impulsive consumption, and raise doubts in the live broadcast room in time; The third is to take screenshots in time to save business publicity information, publicity promises, chat records, shopping records, etc., and complain to relevant departments or consumer protection committees in a timely manner when problems arise.

  Fourth, the express terminal delivery service is not standardized, and there are shortcomings in the management of franchise mode.

  In 2020, Shanghai Consumer Protection Committee accepted a total of 475 complaints from Shanghai Yunda Freight Co., Ltd., and a large number of consumer conflicts focused on the delivery service at the end of the franchise point, involving the loss of express delivery without the consent of consumers, and the abandonment of express delivery at the door without the consent of consumers. Individual consumers reported that they were also abused by company staff during the communication process.

  Shanghai Consumer Protection Committee:The "Provisional Regulations on Express Delivery" clearly stipulates: "An enterprise engaged in express delivery business shall deliver the express mail to the agreed address, the recipient or the agent designated by the recipient, and inform the recipient or the agent to accept it in person. The recipient or agent has the right to face-to-face acceptance. " Here, Shanghai Consumer Protection Committee urges express delivery companies to take practical and effective measures to fulfill express delivery service contracts according to law. At the same time, it also reminds consumers to complain to the postal department or the Consumer Protection Committee in time when they encounter related problems, and work together to build an orderly and worry-free express consumption environment.

  Five, hotel accommodation, entertainment tickets are pre-sold at low prices, and it is difficult for consumers to make an appointment and refund.

  Nowadays, many enterprises sell hotel accommodation or entertainment ticketing products at low prices through WeChat WeChat official account and mobile App. After purchasing, consumers need to make an appointment in advance to use them. However, some consumers will encounter repeated unsuccessful appointments and blocked applications for refunds.

  Shanghai Consumer Protection Committee:Protecting consumers’ right to know and choose is very important for pre-sale products. It is suggested that relevant enterprises: First, clearly inform consumers of the sales quantity of products, the actual number of available reservations, the reservation dynamics and other information to protect consumers’ right to know, choose and fair trade; The second is to change the service rules and terms to protect consumers’ reasonable right to refund.

  Sixth, gyms rely on empty promises to sell cards, and it is difficult for consumers to defend their rights.

  In recent years, some fitness companies promised consumers that the swimming pool will be opened soon when they sold their cards in the early stage, but refused to cash them afterwards. Even promised consumers a refund, and then "disappeared", it is very difficult for consumers to defend their rights.

  Shanghai Consumer Protection Committee:The Shanghai Consumer Protection Committee, together with the Municipal Market Supervision Bureau, the Municipal Sports Bureau and the Municipal Fitness Association, jointly formulated the "Shanghai Sports Fitness Industry Member Service Model Contract (2021 Edition)", set a "seven-day cooling-off period", clarified the situation of card withdrawal (refund), and made detailed provisions on the liability for breach of contract and the termination of the contract.

  Seven, the abnormal operation of long-term rental apartments triggered a chain reaction, and consumers were trapped in multilateral disputes.

  On the one hand, some long-term rental apartment operators will allow consumers to apply for loans, but they will not pay the prepaid rent to the landlord at one time. Once the capital chain breaks, consumers will face problems such as no room to live in, difficult to return the rent deposit and still have to repay the loan. On the other hand, the landlord will also ask the tenant to move out because he can’t receive the rent, which will lead to multiple contradictions.

  Shanghai Consumer Protection Committee:On February 4th, 2021, ten departments, including Shanghai Municipal Commission of Housing and Urban-Rural Development, Municipal Market Supervision Bureau and Municipal Housing Management Bureau, issued the Implementation Opinions on Further Rectifying and Regulating the Order of Housing Leasing Market in this Municipality, which stipulated that "the lessee shall not be forced or induced to pay rent for more than three months at a time in the name of rent concessions", "housing leasing institutions shall open fund supervision accounts", "verification of housing information" and "real name information card system for employees" to further rectify the order of housing leasing market.

  Eight, parents do not know that minors recharge online games and ask for a refund.

  In 2020, affected by the epidemic in COVID-19, many children "stayed at home" for online classes, and minors recharged online games without their parents’ knowledge. Some minors even recharged as much as 100,000 yuan. When parents asked online game companies for a refund, they were often rejected by online game companies on the grounds of insufficient evidence.

  Shanghai Consumer Protection Committee:It is suggested that relevant game companies should fulfill their social responsibilities and pay attention to the protection and care of minors; For some games suitable for young children, set relevant trading limits, strictly control game time, implement security verification, etc., and effectively strengthen front-end control. At the same time, parents are also reminded to fulfill their guardianship responsibilities, strengthen education and guidance on the healthy and rational use of online games by minors, manage mobile phone fingerprints and passwords, open SMS reminders, turn off small amounts of confidentiality, and reduce the possibility of minors recharging themselves.

  Nine, the purchased products can appreciate, and be wary of the "sales routine" of merchants.

  Some merchants will market ordinary handicrafts through "reservation" and "lottery", and even put forward the concept that products have "collectible value", and further attract consumers to place orders through gimmicks such as "preserving value" and "increasing value" to create an effect of "buying and earning". However, the physical object is not consistent with the promotion of the merchants, and even the merchants refuse to deliver the goods and delay the delivery.

  Shanghai Consumer Protection Committee:Consumers should be extra cautious when choosing collectibles, and consume rationally in combination with demand. In case of pre-sale of products by merchants through WeChat WeChat official account, consumers should also pay more attention, carefully verify and check the registration information of merchants, and keep relevant service commitments, so as to find out the subject, keep evidence and facilitate rights protection.

  Ten, the second-hand car platform is lazy to take responsibility, and it is easy for consumers to buy a car with loans, but it is difficult to lift the mortgage.

  Some second-hand car trading platforms not only profit from the second-hand car trading, but also profit from it by providing loan channel business to consumers. In the process of handling loans, consumers are usually unfamiliar with the company that actually provides loans, and there is no way to directly contact or find the lending company. In this "back-to-back" situation, consumers will encounter many difficulties in canceling the mortgage.

  Shanghai Consumer Protection Committee:Urge relevant platforms: First, abide by the principle of operating in good faith and in accordance with the law, earnestly assume due main responsibilities, and actively cooperate with consumers to handle procedures such as mortgage cancellation; Second, before signing a contract with consumers, consumers should be clearly and conspicuously informed of relevant rights and obligations and important information, especially the loan provider and the methods and procedures for handling the mortgage procedures, so as to fully protect consumers’ right to know and choose; At the same time, the Municipal Consumer Protection Committee also reminds consumers to be extra cautious when buying used cars through online loans. Be sure to understand the details and the contract rules before paying, and save the electronic contract in time to protect their rights. (CCTV reporter Wang Dianjia)